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Company Info

Pixum is a registered trademark and is operated by

Diginet GmbH & Co. KGIndustriestr. 16150999 CologneGermany

Email: service(at)pixum.comTel: +49 2236 3299696Fax: +49 2236 886-699

Commercial Registry Cologne Local Court,HRA 25531 Tax-ID: DE-209867661

Bank Details:

Deutsche Bank OldenburgIBAN: DE29280700570011998200BIC: DEUTDEHB280

Liable Partner:Diginet Management GmbH, Commercial Register Cologne Local Court, HRB 69766Managing Directors: Daniel Attallah, Oliver Thomsen

Hosted by Bringe IT GmbH

Dispute Resolution:

A dispute resolution procedure is not necessary if you want us to fix an issue with your delivery. Therefore, if you are not happy with one of our products & offers, feel free to contact us at service@pixum.com

Ombudspersons. Confidence lawyers against corruption and commercial crime.

Forward confidential information about irregularities in business transactions.

To prevent economic crime, we have appointed an external ombudsman within the current compliance framework. Employees of Pixum, but also business partners and third parties, can refer to Dr. Buchert if they wish to provide evidence of suspicion of corruption, other crimes or serious irregularities:

Confidence lawyerDr. Rainer Buchert

Buchert Jacob Partner Attorneys at LawKaiserstraße 2260311 Frankfurt am Main

Phone: +49 69 710 33 330Fax: +49 69 710 34 444E-mail: kanzlei@dr-buchert.deWebsite: https://www.ombudsperson-frankfurt.de/en/

Dr. Buchert will make sure your case remains confidential. He is subject to the lawyer's duty of confidentiality and will strictly protect your anonymity. His services are not associated with any costs.

Customer reviews: For your photo product

4.9
313 reviews
Authenticity of our reviews
Paul23/11/2025

Very happy with my custom A3 calendar, easy process to set up exactly what you need with size and layouts. Excellent quality and fast delivery.

Jane19/02/2025

Lovely photo book and very good quality. Will definitely use again.

Graham31/12/2024

Terrific. 100% happy with product and delivery.

Saba09/09/2025

Great quality product. As always, the customer service is excellent. I ordered the wrong book size and the team were very helpful in correcting it.

Avril16/02/2025

I love my book and really enjoyed putting it together. The quality is really good. In the beginning it took a little while to navigate the app but I soon got the hang of most of what it did but not all. I would have liked it to do a few more things such as the ability to place photos in shapes and clouds etc. I also think the price point is rather steep and probably would make more books if they weren?t so expensive.

Selvakumar29/12/2024

It was so easy and quick to order. Delivered on time and the quality is great.

Roger27/07/2025

Very happy with my latest Pixum photo book celebrating my wife's 70th birthday with one picture for every year. Print quality is excellent even from rephotographed old b/w prints. And the service from the Pixum team is always helpful and friendly.

Peter02/01/2025

Great service and quality from you as always

Shakeela Amani20/12/2024

Excellent service and quality! Very convenient and quick. The only reason I'm giving 4 stars instead of 5 is that the passport photos were not cut. Otherwise, everything was perfect.

Customer Service

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